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Read These Terms Before You Open an Account

These terms set out the rules that apply when you use imaju88d — from opening your account and making deposits via Touch 'n Go eWallet, Boost, or GrabPay, to how disputes are handled.

Account EligibilityWallet & Payment RulesFair Use PolicyAccount SecurityDispute Process
imaju88d Read These Terms Before You Open an Account
TERMS ENQUIRIES

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about your account under these terms, our support team handles policy queries through the channels below. For account-specific issues — such as a disputed transaction via Boost or a wallet verification hold — live chat gets you to a real agent without a queue number.

Live Chat Connect directly with our support team through the live chat widget. Available for account queries, wallet disputes, and terms clarifications during operating hours.
Email Support Send detailed terms or account queries to our support address. We aim to respond within one business day for policy-related requests.
Help Centre Our help centre covers common terms questions — account eligibility, payment rules for Touch 'n Go eWallet and GrabPay, and how to request account changes.
HOW WE HANDLE YOUR DATA

Account Security and Your Rights Under These Terms

Your account data is stored with SSL encryption and access is protected by OTP verification on every login. We retain account records for as long as required by applicable regulations, and you may request a summary of your account activity at any time through live chat or email.

Data Retention We keep your account and transaction records for the period required under applicable law. You can request a copy of your data by contacting support with your registered account details.
Cookie Use We use session cookies to keep you logged in across your mobile browser and desktop. No third-party advertising cookies are placed without your consent via the cookie notice on first visit.
Account Security Every login triggers an OTP to your registered number. If you suspect unauthorised access, contact us immediately — we can freeze your account wallet within minutes to prevent further activity.
Requesting Changes To update your registered details or request account closure, reach out via live chat or email. Identity verification is required before any sensitive account change is processed.

Common Questions About These Terms

Players in Kuala Lumpur and across Malaysia often ask about how these terms apply to their accounts day-to-day. Here are the questions we hear most, answered plainly.

These terms apply to anyone who opens or uses an imaju88d account. Access depends on local law — you are responsible for confirming that online wagering is permitted in your region before registering.

We will notify you via your registered account before any material change takes effect. Continuing to use the platform after that notice counts as your acceptance of the updated terms.

If your account is closed — whether by you or by us following a terms breach — any remaining wallet balance is handled through our standard account-closure procedure. Contact support to start that process.

Yes. Deposits and withdrawals via Touch 'n Go eWallet, Boost, or GrabPay are subject to both our platform terms and the individual payment provider's own rules. Both sets of terms apply simultaneously.

Raise a dispute through live chat or email with your transaction reference number. We review wallet disputes — including those involving DuitNow or FPX transfers — and respond within one business day.

Contact our support team via live chat or email with your registered account details. We will verify your identity first, then provide a summary of your account and transaction records as required by applicable law.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.